Please note that current Medicare cards and current pensioner/healthcare cards are required to be shown at each visit.
Other – Non medicare rebateable
Bulk Billing MAY be available to Children under 16 years of age, Pensioners and Healthcare Card Holders.
Accounts will be billed to the patient and will be required to be paid on the day until we are provided with a claim number after which time accounts will be sent directly to the employer or insurance company.
Transfer of Medical Records
We can facilitate the process of transferring your records to us from another clinic, You can either call in to complete and sign a form giving us permission to do so on your behalf or you can go straight to your existing clinic and provide them with a written request asking them to transfer your medical record to us. You should be aware that some medical centres charge an administration fee for transferring records. Our preferred method of receiving files is by CD or memory stick in XML format.
Fees are payable at the time of consultation by cash, credit card or EFTPOS. Accounts are unfortunately not able be given. The AMA fee structure forms the basis of our billing policy and our doctors charge the fees that reflect the time taken and degree of complexity in each consultation.
These facilities allow the surgery to directly lodge your receipt for Medicare refunds. Medicare rebates can be immediately refunded to your bank account.
Bulk billing means that the doctor is paid directly by Medicare, on behalf of the patient. This means that the amount paid for each medical service is the minimal amount set by the Australian Government.
Some services are bulk billed, this includes childhood immunisations, care plans and Government funded health assessments.
Although we endeavour to bulk bill those most in need we cannot bulk bill everyone if we are to continue to provide a high quality medical service with highly experienced medical and ancillary staff. If your consultation is bulk billed we need to ensure that your Medicare card and also your concession card (Centrelink or Veterans’ Affairs) is current. Please ensure you provide this to reception prior to commencement of your consultation.
If you need after hours for urgent medical attention (in an emergency please call 000), the practice’s After Hours Service is available and can be contacted on 0474449943. After-hours consultations are not bulk billed therefore after-hours consultations attract a minimum fee of $450 as the clinic needs to be opened and staffed under the current Australian Employment Conditions and industry awards.